1. Information We Collect
We collect personal information that you voluntarily provide when you submit a consultation request, including your name, age, contact details, and medical condition descriptions. We also collect technical data such as IP address, browser type, and access times for analytics purposes.
2. How We Use Your Information
Your personal and medical information is used exclusively to facilitate medical consultations, match you with appropriate specialists, and coordinate your medical travel logistics. We do not sell or share your information with third parties for marketing purposes.
3. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS 1.3), secure storage infrastructure, and role-based access controls. Medical records are handled in compliance with HIPAA guidelines and China's Personal Information Protection Law (PIPL).
4. International Data Transfers
As an international medical tourism platform, your data may be transferred between jurisdictions. We ensure all transfers comply with applicable data protection regulations including GDPR and PIPL requirements.
5. Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact our data protection officer at privacy@horizonhealth.cn.
6. Contact
For questions about this policy, contact us at privacy@horizonhealth.cn.